Virtual Health

Our vision at Hartford HealthCare is to be the most trusted for personalized coordinated care. Part of that is making sure you get the highest quality care when and where you need it.

That might mean accessing care through convenient and secure video appointments you join either from home or a nearby provider’s office. This type of visit, referred to as a video visit, can save you the time and expense of traveling to an in-person appointment at a Hartford HealthCare facility.

It’s important to understand that video visits may not always be a good fit for all healthcare visits. Your provider will suggest when a video visit might be a good option for you, although you always have the option of scheduling an in-person visit.

If you are already a patient of a Hartford HealthCare provider and wish to have a virtual visit, contact your provider directly, or call the number below and we will help you get connected:

Call 855.300.6933

If you do not have a primary care provider and would like to establish care, Hartford HealthCare Medical Group is offering virtual visits with one of our providers for most conditions:

Request a Virtual Visit

 
Guides to prepare you for your upcoming Video Visit


If you already have a scheduled video visit use the guides below to prepare. If you are unsure which type of appointment you have, please check with your provider.

Click the box that best describes your type of Video Visit

Don’t know which to choose?

If you are unsure if you should use MyChart or Zoom to access your appointment please call your provider.

MyChart and Zoom

Choose this option if you were instructed to access your video visit appointment from your MyChart Plus account.

MyChart Visit Guide

Zoom Only

Choose this option if you were instructed to access your video visit appointment directly from Zoom.

Zoom Only Visit Guide

If you are unsure if you should use MyChart or Zoom to access your appointment please call your provider.

Hartford HealthCare Medical Group

Primary Care and Specialty Care Appointments

Many of our providers are now offering virtual visits. This means that with the convenience of a mobile device, tablet or computer, you can connect with your doctor and rest assured there is no disruption in your healthcare. Most providers who are part of Hartford HealthCare Medical Group are able to perform visits virtually. Many hospital-based departments across our healthcare system are also offering virtual visits.

Schedule a Primary Care Visit

Schedule a Specialty Care Visit

Steps to Getting Connected

Create a MyChart Account


Download MyChart

Apple iOS Devices

App Store Badge

Android Devices

Google Play Store

Computer


Download Zoom

Apple iOS Devices

App Store Badge

Android Devices

Google Play Store

Computer


Test Your Connection